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Manuel sur les tableaux de bord pour les tribunaux (2021)

Efficiency of justice
Format : PDF PDF
097621FRA
Type of document :
Handbook
Format :
PDF
Language :
French
Size :
3,15 MB
Number of pages :
48
Commission européenne pour l’efficacité de la justice (CEPEJ)
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Suivre, analyser et visualiser des données concernant le niveau de performance des tribunaux

Ce manuel dresse un état de lieux de cet outil de gestion visant à afficher, suivre et analyser de multiples données en un seul endroit. Basé sur des indicateurs de performance, il aide les tribunaux, leurs gestionnaires et les professionnels de la justice à mesurer la performance et l’efficacité du travail judiciaire, et donc à faciliter la distribution des tâches au sein des tribunaux.

Il fournit des conseils pratiques, étape par étape, sur la manière de développer des tableaux de bord complets au niveau des tribunaux et des juges. Il couvre le processus de conception du tableau de bord, de son contenu, la visualisation des données, les exigences techniques et contient des exemples pratiques de tableaux de bord. Les concepts qu’il met en avant sont présentés comme des éléments de réflexion et les systèmes judiciaires sont encouragés à s’approprier le cadre général et à l’adapter à
leurs besoins.

Le manuel a été préparé par le Groupe de travail de la Commission européenne pour l’efficacité de la justice sur la gestion du temps judiciaire (CEPEJ-SATURN).
Introduction
A. Contenu des tableaux de bord 
A.1 Définitions et buts généraux 
A.2 Classification initiale des tableaux de bord
A.3 KPI recommandés pour les systèmes de tribunaux 
B. Visualisation des données 
B.1 Filtrage des données 
B.2 Composition des KPI, présentation et flux logique 
B.3 Types de visualisation et utilisation appropriée des couleurs 
C. Modèles de tableau de bord au niveau du tribunal 
C.1 Performance globale du tribunal 
C.2 Affaires nouvelles et pendante dans des catégories d’affaires multiples 
C.3 Comparaison entre différentes catégories d’affaires concernant les affaires résolues
C.4 Focus sur une catégorie d’affaires précise 
C.5 Comparaisons chronologiques entre des catégories d’affaires multiples
C.6 Synthèse nationale
D. Tableaux de bord modèle au niveau du juge 
D.1 Tableau de gestion informatisé des tâches (e-board) 
D.2 Recensement électronique (e-board) des affaires et tableau de bord des affaires 
D.3 Tableau de bord des affaires pendantes
D.4 Tableau de bord des affaires résolues
E. Besoins techniques 
E.1 Disponibilité des données et accès
E.2 Plateforme de tableaux de bord (logiciel)
F. Recommandations pour créer des tableaux de bord de tribunaux 
Bibliographie

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