Array
(
[id] => 2
[link] =>
[name] =>
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 7
[link] => https://edoc.coe.int/en/7-online-resources
[name] => Online resources
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 378
[link] => https://edoc.coe.int/en/378-the-council-of-europe-in-brief
[name] => The Council of Europe in brief
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 364
[link] => https://edoc.coe.int/en/364-map-of-the-member-states
[name] => Map of the member states
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 381
[link] => https://edoc.coe.int/en/381-an-overview
[name] => An overview
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 408
[link] => https://edoc.coe.int/en/408-annual-activity-report
[name] => Annual activity report
[desc] =>
[children] => Array
(
)
)
)
)
[1] => Array
(
[id] => 170
[link] => https://edoc.coe.int/en/170-human-rights
[name] => Human rights
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 172
[link] => https://edoc.coe.int/en/172-european-convention-on-human-rights
[name] => European Convention on Human Rights
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 374
[link] => https://edoc.coe.int/en/374-fundamental-freedoms
[name] => Fundamental freedoms
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 191
[link] => https://edoc.coe.int/en/191-violence-against-women
[name] => Violence against women
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 187
[link] => https://edoc.coe.int/en/187-children-s-rights
[name] => Children's rights
[desc] =>
[children] => Array
(
)
)
[4] => Array
(
[id] => 192
[link] => https://edoc.coe.int/en/192-trafficking-in-human-beings
[name] => Trafficking in human beings
[desc] =>
[children] => Array
(
)
)
[5] => Array
(
[id] => 372
[link] => https://edoc.coe.int/en/372-refugees
[name] => Refugees
[desc] =>
[children] => Array
(
)
)
[6] => Array
(
[id] => 176
[link] => https://edoc.coe.int/en/176-death-penalty
[name] => Death penalty
[desc] =>
[children] => Array
(
)
)
[7] => Array
(
[id] => 177
[link] => https://edoc.coe.int/en/177-prevention-of-torture
[name] => Prevention of torture
[desc] =>
[children] => Array
(
)
)
[8] => Array
(
[id] => 178
[link] => https://edoc.coe.int/en/178-racism
[name] => Racism
[desc] =>
[children] => Array
(
)
)
)
)
[2] => Array
(
[id] => 179
[link] => https://edoc.coe.int/en/179-democracy
[name] => Democracy
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 180
[link] => https://edoc.coe.int/en/180-local-democracy
[name] => Local democracy
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 182
[link] => https://edoc.coe.int/en/182-elections
[name] => Elections
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 181
[link] => https://edoc.coe.int/en/181-world-forum-for-democracy
[name] => World Forum for Democracy
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 413
[link] => https://edoc.coe.int/en/413-civil-society
[name] => Civil society
[desc] =>
[children] => Array
(
)
)
)
)
[3] => Array
(
[id] => 233
[link] => https://edoc.coe.int/en/233-law
[name] => Law
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 234
[link] => https://edoc.coe.int/en/234-organised-crime
[name] => Organised crime
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 235
[link] => https://edoc.coe.int/en/235-corruption
[name] => Corruption
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 237
[link] => https://edoc.coe.int/en/237-data-protection
[name] => Data protection
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 175
[link] => https://edoc.coe.int/en/175-european-prison-reform
[name] => European prison reform
[desc] =>
[children] => Array
(
)
)
[4] => Array
(
[id] => 238
[link] => https://edoc.coe.int/en/238-terrorism
[name] => Terrorism
[desc] =>
[children] => Array
(
)
)
[5] => Array
(
[id] => 239
[link] => https://edoc.coe.int/en/239-efficiency-of-justice
[name] => Efficiency of justice
[desc] =>
[children] => Array
(
)
)
[6] => Array
(
[id] => 379
[link] => https://edoc.coe.int/en/379-international-law
[name] => International law
[desc] =>
[children] => Array
(
)
)
)
)
[4] => Array
(
[id] => 193
[link] => https://edoc.coe.int/en/193-society
[name] => Society
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 194
[link] => https://edoc.coe.int/en/194-living-together-diversity-and-freedom-in-europe
[name] => Living Together - Diversity and Freedom in Europe
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 195
[link] => https://edoc.coe.int/en/195-european-social-charter
[name] => European Social Charter
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 205
[link] => https://edoc.coe.int/en/205-drugs-and-addictions
[name] => Drugs and addictions
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 196
[link] => https://edoc.coe.int/en/196-migration
[name] => Migration
[desc] =>
[children] => Array
(
)
)
[4] => Array
(
[id] => 197
[link] => https://edoc.coe.int/en/197-council-of-europe-development-bank
[name] => Council of Europe Development Bank
[desc] =>
[children] => Array
(
)
)
[5] => Array
(
[id] => 222
[link] => https://edoc.coe.int/en/222-lgbt
[name] => LGBT
[desc] =>
[children] => Array
(
)
)
[6] => Array
(
[id] => 223
[link] => https://edoc.coe.int/en/223-people-with-disabilities
[name] => People with disabilities
[desc] =>
[children] => Array
(
)
)
[7] => Array
(
[id] => 190
[link] => https://edoc.coe.int/en/190-gender-equality
[name] => Gender equality
[desc] =>
[children] => Array
(
)
)
)
)
[5] => Array
(
[id] => 198
[link] => https://edoc.coe.int/en/198-new-technologies-medias
[name] => New technologies / Medias
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 199
[link] => https://edoc.coe.int/en/199-internet
[name] => Internet
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 200
[link] => https://edoc.coe.int/en/200-children-and-the-internet
[name] => Children and the Internet
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 201
[link] => https://edoc.coe.int/en/201-media
[name] => Media
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 202
[link] => https://edoc.coe.int/en/202-cybercrime
[name] => Cybercrime
[desc] =>
[children] => Array
(
)
)
[4] => Array
(
[id] => 410
[link] => https://edoc.coe.int/en/410-artificial-intelligence
[name] => Artificial intelligence
[desc] =>
[children] => Array
(
)
)
)
)
[6] => Array
(
[id] => 203
[link] => https://edoc.coe.int/en/203-health
[name] => Health
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 204
[link] => https://edoc.coe.int/en/204-bioethics
[name] => Bioethics
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 206
[link] => https://edoc.coe.int/en/206-medicines
[name] => Medicines
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 207
[link] => https://edoc.coe.int/en/207-health-care
[name] => Health care
[desc] =>
[children] => Array
(
)
)
)
)
[7] => Array
(
[id] => 208
[link] => https://edoc.coe.int/en/208-culture-heritage-nature
[name] => Culture, heritage, nature
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 210
[link] => https://edoc.coe.int/en/210-european-cultural-convention
[name] => European Cultural Convention
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 211
[link] => https://edoc.coe.int/en/211-intercultural-and-interreligious-dialogue
[name] => Intercultural and interreligious dialogue
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 212
[link] => https://edoc.coe.int/en/212-environment
[name] => Environment
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 214
[link] => https://edoc.coe.int/en/214-culture-and-democracy
[name] => Culture and democracy
[desc] =>
[children] => Array
(
)
)
[4] => Array
(
[id] => 397
[link] => https://edoc.coe.int/en/397-cultural-heritage
[name] => Cultural heritage
[desc] =>
[children] => Array
(
)
)
)
)
[8] => Array
(
[id] => 215
[link] => https://edoc.coe.int/en/215-the-council-of-europe-and-the-european-union
[name] => The Council of Europe and the European Union
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 216
[link] => https://edoc.coe.int/en/216-different-roles-shared-values
[name] => Different roles, shared values
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 217
[link] => https://edoc.coe.int/en/217-partnerships
[name] => Partnerships
[desc] =>
[children] => Array
(
)
)
)
)
[9] => Array
(
[id] => 218
[link] => https://edoc.coe.int/en/218-minority-rights
[name] => Minority rights
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 219
[link] => https://edoc.coe.int/en/219-national-minorities
[name] => National minorities
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 220
[link] => https://edoc.coe.int/en/220-minority-languages
[name] => Minority languages
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 221
[link] => https://edoc.coe.int/en/221-roma-and-travellers
[name] => Roma and Travellers
[desc] =>
[children] => Array
(
)
)
)
)
[10] => Array
(
[id] => 224
[link] => https://edoc.coe.int/en/224-education
[name] => Education
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 226
[link] => https://edoc.coe.int/en/226-teaching-history
[name] => Teaching History
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 393
[link] => https://edoc.coe.int/en/393-human-rights-democratic-citizenship-and-interculturalism
[name] => Human rights, democratic citizenship and interculturalism
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 394
[link] => https://edoc.coe.int/en/394-language-learning
[name] => Language learning
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 398
[link] => https://edoc.coe.int/en/398-teacher-education
[name] => Teacher education
[desc] =>
[children] => Array
(
)
)
)
)
[11] => Array
(
[id] => 382
[link] => https://edoc.coe.int/en/382-youth
[name] => Youth
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 392
[link] => https://edoc.coe.int/en/392-youth-in-europe
[name] => Youth in Europe
[desc] =>
[children] => Array
(
)
)
)
)
[12] => Array
(
[id] => 383
[link] => https://edoc.coe.int/en/383-sport
[name] => Sport
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 384
[link] => https://edoc.coe.int/en/384-sport-for-all
[name] => Sport for all
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 390
[link] => https://edoc.coe.int/en/390-doping
[name] => Doping
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 391
[link] => https://edoc.coe.int/en/391-violence-in-sport
[name] => Violence in sport
[desc] =>
[children] => Array
(
)
)
)
)
[13] => Array
(
[id] => 240
[link] => https://edoc.coe.int/en/240-institutions
[name] => Institutions
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 242
[link] => https://edoc.coe.int/en/242-parliamentary-assembly
[name] => Parliamentary Assembly
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 243
[link] => https://edoc.coe.int/en/243-congress-of-local-and-regional-authorities
[name] => Congress of Local and Regional Authorities
[desc] =>
[children] => Array
(
)
)
[2] => Array
(
[id] => 244
[link] => https://edoc.coe.int/en/244-european-court-of-human-rights
[name] => European Court of Human Rights
[desc] =>
[children] => Array
(
)
)
[3] => Array
(
[id] => 245
[link] => https://edoc.coe.int/en/245-human-rights-commissioner
[name] => Human Rights Commissioner
[desc] =>
[children] => Array
(
)
)
[4] => Array
(
[id] => 246
[link] => https://edoc.coe.int/en/246-conference-of-ingos
[name] => Conference of INGOs
[desc] =>
[children] => Array
(
)
)
[5] => Array
(
[id] => 247
[link] => https://edoc.coe.int/en/247-conferences-on-the-future-of-the-european-court-of-human-rights
[name] => Conferences on the future of the European Court of Human Rights
[desc] =>
[children] => Array
(
)
)
)
)
[14] => Array
(
[id] => 386
[link] => https://edoc.coe.int/en/386-resources-for-young-people
[name] => Resources for young people
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 387
[link] => https://edoc.coe.int/en/387-6-10-years
[name] => 6 - 10 years
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 389
[link] => https://edoc.coe.int/en/389-11-18-years
[name] => 11 - 18 years
[desc] =>
[children] => Array
(
)
)
)
)
[15] => Array
(
[id] => 402
[link] => https://edoc.coe.int/en/402-resources-for-teachers
[name] => Resources for teachers
[desc] =>
[children] => Array
(
[0] => Array
(
[id] => 404
[link] => https://edoc.coe.int/en/404-educational-tools
[name] => Educational tools
[desc] =>
[children] => Array
(
)
)
[1] => Array
(
[id] => 407
[link] => https://edoc.coe.int/en/407-history-teaching
[name] => History teaching
[desc] =>
[children] => Array
(
)
)
)
)
)
)
)
)
1
Catalog
Communicating with migrants - Guide for staff in job centres and public services (2019)
Communication is key to the effective delivery of public services, but it can be challenging for many reasons. Where clients have limited spoken and/or written skills in the majority language and different cultural perspectives, these challenges are all intensified.
Fortunately, there are concrete things you can do to address these challenges. This leaflet offers strategies and practical tips for managers to help staff support clients with limited language skills. And it offers help for all staff to reflect on communication styles used in today’s increasingly culturally and linguistically diverse working context.
Brochure available in 9 languages: https://www.ecml.at/en/Resources/ECML-resources/ID/101
Fortunately, there are concrete things you can do to address these challenges. This leaflet offers strategies and practical tips for managers to help staff support clients with limited language skills. And it offers help for all staff to reflect on communication styles used in today’s increasingly culturally and linguistically diverse working context.
Brochure available in 9 languages: https://www.ecml.at/en/Resources/ECML-resources/ID/101
Communication is key to the effective delivery of public services, but it can be challenging for many reasons. Where clients have limited spoken and/or written skills in the majority language and different cultural perspectives, these challenges are all intensified.
Fortunately, there are concrete things you can do to address these challenges. This leaflet offers strategies and practical tips for managers to help staff support clients with limited language skills. And it offers help for all staff to reflect on communication styles used in today’s increasingly culturally and linguistically diverse working context.
Brochure available in 9 languages: https://www.ecml.at/en/Resources/ECML-resources/ID/101
Fortunately, there are concrete things you can do to address these challenges. This leaflet offers strategies and practical tips for managers to help staff support clients with limited language skills. And it offers help for all staff to reflect on communication styles used in today’s increasingly culturally and linguistically diverse working context.
Brochure available in 9 languages: https://www.ecml.at/en/Resources/ECML-resources/ID/101