Catalogue
Guidelines on how to drive change towards cyberjustice - Stock-taking of tools deployed and summary of good practices (2017)
In recent years all Council of Europe member States1 have deployed information technology (IT) tools with a view to improving the performance and efficiency of their judicial systems. Whether on a small or large scale and with more or less significant financial implications, the introduction of digital tools was often regarded in itself as a means of modernising justice. However, it was rarely accompanied by prior consideration of the overall impact it would have on modernised judicial systems.
INTRODUCTION
PART ONE: CYBERJUSTICE TOOLS ALREADY DEPLOYED IN EUROPEAN JUDICIAL SYSTEMS
Access to justice
Communication between courts and with professionals
Assistance for the judge, prosecutor and registrar
Court administration
PART TWO: FROM A HARDWARE APPROACH TO A STRATEGIC APPROACH: DEVELOPING INFORMATION SYSTEMS CAPABLE OF IMPROVING THE QUALITY OF THE SERVICE PROVIDED BY COURTS
Some preliminary remarks on the development of information technology in the judiciary
Start by setting clear objectives, free from all technical considerations
Consider the basic criteria contributing to the smooth deployment of information technology
Allocate appropriate resources commensurate with the projects’ goals
Closely involve future users in the development of the tools throughout the life of the project
Develop a deployment policy involving all the stakeholders
From a project management culture to a truly hands-on approach to innovation
APPENDIX 1
APPENDIX 2