CHAPTER ONE: INTRODUCTION
Purpose of this practice guide
Using this practice guide – Starting point
Using this practice guide - Framework for action
The Intercultural City and non-discrimination
CHAPTER TWO: THE ISSUE OF DISCRIMINATION
Defining and understanding discrimination, individual and systemic
Impact of discrimination, individual and systemic
National context in Finland
The importance of addressing discrimination
CHAPTER THREE: ORGANISATIONAL DRIVE
Challenge: Creating the conditions within a municipality for addressing discrimination, individual and systemic, and for giving leadership on this
Solutions and pathways for municipalities to consider and take
Practices of interest – European and national
CHECKLIST for organisational drive
CHAPTER FOUR: IDENTIFY
Challenge: Making individual and systemic discrimination visible, building and sustaining the evidence base for effective responses
Solutions and pathways for municipalities to consider and take
Practices of interest – European and national
CHECKLIST for identifying discrimination, individual and systemic
CHAPTER FIVE: PREVENT
Challenge: Establishing and implementing organisational systems with a capacity to eliminate discrimination and advance equality
Solutions and pathways for municipalities to consider and take
Practices of interest – European and national
CHECKLIST for preventing discrimination, individual and systemic
CHAPTER SIX:TACKLE
Challenge: Enabling reporting of experiences of discrimination, addressing reports of discrimination, and tackling incidents of discrimination
Solutions and pathways for municipalities to consider and take
Practices of interest – European and national
CHECKLIST for tackling discrimination, individual and systemic
APPENDIX ONE: RESOURCES
National
European
APPENDIX TWO: REFERENCES